This privacy policy sets out how Klarisana uses and protects any information that you give us when you use and interact with www.klarisana.com.
Klarisana is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Klarisana may update this policy from time to time. You should check this page periodically to ensure that you are aware of any changes.
This policy is effective as of April 22, 2025.
To request or view Klarisana’s Notice of Privacy Practices, click here or contact us at info@klarisana.com.
We may collect the following information:
Name
Contact information, including email address and phone number
Demographic information such as postcode, preferences, and interests
Information regarding the medical condition you are seeking care for, should you choose to enter that information on our contact form
Other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with appropriate service, and in particular for the following reasons:
We may contact you by phone, text, or email because you have indicated an interest in learning more about our services
Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional emails about new products, special offers, or other information we think you may find interesting using the email address you have provided
From time to time, we may also use your information to contact you for market research purposes via email, phone, fax, or mail
We may use the information to customize the website according to your interests
We will never sell your information and we do not provide it to any third parties.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our online forms are created and hosted through 123Formbuilder.com and Mailchimp, both of which utilize encryption and security measures to protect your data.
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual, tailoring their operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, after which the data is removed from the system.
Overall, cookies help us provide you with a better website experience by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you use these links to leave our site, please note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and those sites are not governed by this privacy statement. You should exercise caution and review the privacy statement applicable to the website in question.
Please be advised that our website is not an appropriate venue for communication once you have become a patient of Klarisana Physician Services PLLC. The “Contact Us” form is not monitored by clinical staff and is not an appropriate venue for you to ask clinical questions about your healthcare. If you are currently a patient of Klarisana, please call us directly at 210-556-1430 or contact us through the Patient Portal.
Please note that this website is part of the marketing wing of Klarisana Physician Services PLLC and is overseen by non-clinical staff. Signing up on the Contact Us form, emailing us for information, or speaking with one of our non-clinical staff to learn more does not constitute the establishment of a clinical relationship between yourself and Klarisana Physician Services PLLC.
You may choose to restrict the collection or use of your personal information in the following ways:
We periodically send promotional emails using the Mailchimp emailing program. You may use the “unsubscribe” function within those emails if you no longer wish to receive them.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@klarisana.com.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting—if you tell us that you wish this to happen.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you, please contact us by emailing info@klarisana.com or writing to:
Klarisana Privacy Officer
8600 Wurzbach Road, Suite 1110
San Antonio, Texas 78240
If you believe any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
If you are in the middle of a mental health crisis, please call 988 for immediate assistance. If you feel you are experiencing a life threatening emergency, call 911.
